Return & Refund Policy
At House of Handloom, each product is crafted with care and attention to detail. Please read our Return & Refund Policy carefully before placing an order.
Returns
- Returns are not accepted for regular, custom-made, or made-to-order products.
- In rare cases of manufacturing defects or damaged products, customers must inform us within 7 days of delivery.
Eligibility for Refund
- Refunds are applicable only if the issue is approved after verification.
- Products must be unused, unwashed, and in original condition with original packaging.
- Custom-made, made-to-order, and wholesale/bulk orders are strictly non-returnable and non-refundable.
Refund Method
- Approved refunds will be processed to the original payment method used during purchase.
- Refund processing time may vary depending on the payment gateway.
Shipping Costs
- Return shipping costs must be borne by the customer.
- Original shipping charges (if any) are non-refundable.
Bulk & Wholesale Orders
As we cater to both retail and wholesale customers:
- Bulk and wholesale orders are considered final.
- No returns, exchanges, or refunds are allowed once the order is confirmed.
Contact for Support
For any concerns related to damaged or defective products, please contact us within 7 days of receiving your order, along with clear images and order details.